For those of you who use Pampers diapers, what are your thoughts on the new cruisers dry max diapers? We have used all pampers products, we have done the baby drys, normal cruisers and overnight diapers. I LOVE their overnight diapers, but for some reason I'm not a huge fan of the dry max technology diapers. I purchased them, we used them, and within 24 hours my daughter had a horrible reaction from them. Not sure why, regardless I emailed the team at P&G explained what happened and was curious what was new with the diapers that would have caused them. I received an email back and they apologized about the incident a representative would be in contact with me within 48 hours. Long story short, I grabbed my mail a couple days ago and I received and apology letter along with 9 $10 off coupons!!! AMAZING! This never happens to me! :) We went back to pampers baby dry and pampers overnight diapers and it didn't cost us a dime! absolutely FABULOUS!! I will continue to be a loyal pampers customer!
Anyone else have similar experiences?
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NICE! I use Target brand, cause... well, I'm cheap!
ReplyDeleteSo cool that you got a ton of coupons! Thats awesome!
I use both Huggies and Pampers but I have had several incidents with Pampers side tabs breaking loose over the past few years for both my LO's. Pampers has great CS though and every time I write time to let them know their product failed I get great coupons. Huggies CS is about the same though IMO. I've had blow-outs from them and written them as well and gotten very similar service. I think it's a toss-up between the 2 for us =)
ReplyDeleteI had simlar issues with Dry Max diapers. I also had a problem with them leaking. I also had an issue with the overnight leaking as well. I contacted P&G and I received 4 $10 and 2 $ 5 coupons. I will stick to the Baby Dry's from now on.
ReplyDeleteIt's so crazy to me how different diapers work so differently on children! I am stuck on my baby drys for some reason... :) It's nice that the customer service it so great with these companies is good! I guess it's worth it for them to do stuff like that because they get reaction like this!!!
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